Redliro respects your privacy.
This Privacy Policy explains how OASISY INC, doing business as Redliro (“Redliro,” “we,” “us,” or “our”), collects, uses, discloses, and retains personal information when you visit Redliro.com, purchase products, register a product, or contact our support team.
Information We Collect
Depending on how you interact with us, we may collect:
Contact information: Name, email address, telephone number, billing address, and shipping address.
Order information: Products purchased, order numbers, payment status, and return or refund records.
Product and warranty information: Model, serial number, purchase date, proof of purchase, and service requests.
Support communications: Messages, feedback, and photographs or videos you provide.
Device and browsing information: IP address, browser type, device identifiers, pages viewed, and website interactions.
Marketing preferences: Subscription choices and communication preferences.
We collect information directly from you, automatically through website technologies, and from relevant payment, fulfillment, retail, and service partners.
Please avoid sending medical records, Social Security numbers, or complete payment card details through ordinary support forms.
How We Use Information
We use personal information as necessary to:
Process payments, fulfill orders, and manage deliveries;
Handle returns, refunds, warranty claims, and product support;
Provide manuals, assembly guidance, and troubleshooting assistance;
Send order updates, product safety notices, and recall communications;
Send marketing communications where permitted by law;
Maintain and improve our website, products, and services;
Detect fraud and protect website security; and
Meet legal obligations and resolve disputes.
If we introduce a materially different, incompatible use, we will provide any notice and obtain any consent required by law.
How We Disclose Information
We may disclose relevant personal information to:
Website hosting, commerce, and technology providers;
Payment processors and fraud prevention providers;
Shipping and fulfillment partners;
Customer support and warranty service providers;
Analytics and advertising partners, where applicable;
Professional advisers and authorities when legally required or reasonably necessary to protect rights and safety;
Parties involved in a merger, acquisition, or similar business transaction; and
Other recipients you authorize.
We impose legally required contractual restrictions on service providers.
Cookies, Advertising, and Privacy Choices
We use cookies and similar technologies as described in our Cookies Policy.
Certain disclosures to advertising partners may qualify as a “sale,” “sharing,” or processing for targeted advertising under state privacy laws, even when no money is exchanged.
We honor applicable opt-out rights and legally recognized preference signals as required by law.
Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, warranty support, product safety, recordkeeping, dispute resolution, and legal compliance.
When information is no longer needed, we delete, deidentify, or otherwise handle it in accordance with applicable law.
Security
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle.
However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, whether applicable privacy laws cover our business, and relevant exceptions, you may have rights to:
Access your personal information;
Correct inaccurate information;
Request deletion;
Obtain a portable copy;
Opt out of sale, applicable sharing, or targeted advertising;
Opt out of certain consequential profiling;
Limit certain uses of sensitive information or withdraw consent; and
Appeal a decision regarding a privacy request.
To submit a request, contact service@redliro.com.
We may verify your identity and, where appropriate, an authorized agent’s authority. We respond within legally required timeframes and will not unlawfully discriminate against you for exercising your rights.
Additional State Disclosures
Marketing Communications
You can unsubscribe from marketing emails using the unsubscribe link or by contacting service@redliro.com.
You may still receive necessary nonmarketing messages, including order updates, warranty responses, and safety notices.
If we offer marketing text messages, separate consent disclosures and opt-out instructions will apply.
Children’s Privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, contact service@redliro.com. We also comply with additional protections for minors where applicable.
Where Information Is Processed
We and our service providers process or store information in USA, subject to applicable legal requirements.
Changes to This Policy
We may update this policy periodically. We will revise the “Last Updated” date and provide additional notice or obtain consent where legally required.
Contact Us
Legal Company Name: OASISY INC
Privacy Email:service@redliro.com
Mailing Address: 2108 N ST STE N SACRAMENTO, CA 95816
